Category: Customer Service

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Showing 1-20 of 72

Image for 25 Management Lessons From the Customer's Side of the Counter

25 Management Lessons From the Customer's Side of the Counter

By: Donnell, James H.

Price: $2.00

Publisher: McGraw-Hill: 1996-06-01

Seller ID: mon0000144787

ISBN: 0786310049

Condition: Good


Image for 55 Steps to Outrageous Service

55 Steps to Outrageous Service

By: Hatcher, Greg

Price: $2.00

Publisher: Tiger Books: 11/16/1999

Seller ID: mon0000006292

ISBN: 0967605504

Condition: Good


Image for A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

By: Claus Moller,Janelle Barlow

Price: $2.00

Publisher: Berrett-Koehler Publishers: 1996-01-01

Seller ID: mon0001589442

ISBN: 1881052818

Condition: Good


Image for A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

By: Claus Moller,Janelle Barlow

Price: $2.00

Publisher: Berrett-Koehler Publishers: 1996-01-01

Seller ID: mon0001681534

ISBN: 1881052818

Condition: Good


Image for Accelerating Customer Relationships: Using CRM and Relationship Technologies

Accelerating Customer Relationships: Using CRM and Relationship Technologies

By: Swift, Ronald S.

Price: $2.00

Publisher: Prentice Hall: 2000-09-28

Seller ID: mon0002071142

ISBN: 0130889849

Condition: Good


Achieving Service Excellence: Strategies for Healthcare

By: Heaton, Cherrill P.,Ford, Robert C.,Fottler, Myron D.

Price: $2.00

Publisher: Health Administration Pr: 2002-08-01

Seller ID: mon0002311067

ISBN: 1567931901

Condition: Good


Aftermarketing: How to Keep Customers for Life Through Relationship Marketing

By: Vavra, Terry G.

Price: $2.00

Publisher: Irwin Professional Pub: 1992-06-01

Seller ID: mon0001564662

ISBN: 1556236050

Condition: Good


Image for All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers

All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers

By: McKain, Scott

Price: $2.00

Publisher: Rutledge Hill Pr: 2002-01-01

Seller ID: mon0002800282

ISBN: 1558539743

Condition: Good


Image for Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison

Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison

By: Calloway, Joe

Price: $2.00

Publisher: Wiley: 2003-08-01

Seller ID: mon0001558367

ISBN: 0471274046

Condition: Acceptable


Image for Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison

Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison

By: Calloway, Joe

Price: $2.00

Publisher: Wiley: 2003-08-01

Seller ID: mon0002693860

ISBN: 0471274046

Condition: Good


Image for Call Center Benchmarketing: How Good is Good Enough (Customer Access Management)

Call Center Benchmarketing: How Good is Good Enough (Customer Access Management)

By: Gustin, David,Anton, Jon

Price: $2.54

Publisher: Purdue University Press: 2000-06-15

Seller ID: mon0002535561

ISBN: 155753215X

Condition: Good


Close to the Customer: 25 Management Tips from the Other Side of the Counter

By: Donnelly, James H.

Price: $2.00

Publisher: Irwin Professional Pub: 1991-09-01

Seller ID: mon0000042435

ISBN: 1556235690

Condition: Good


Image for Coaching Knock Your Socks Off Service

Coaching Knock Your Socks Off Service

By: Zemke, Ron

Price: $2.00

Publisher: Amacom: 10/21/1996

Seller ID: mon0002962656

ISBN: 0814479359

Condition: Acceptable


Image for Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers

Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers

By: Schmitt, Bernd,Schmitt, Bernd H.

Price: $2.00

Publisher: Wiley: 1/31/2003

Seller ID: mon0002978961

ISBN: 0471237744

Condition: Good


Customer Obsession: Your Roadmap to Profitable CRM

By: Anton, Jon,Nederlof, Ad

Price: $2.00

Publisher: Anton Pr: 2002-05-01

Seller ID: mon0002647331

ISBN: 097196520X

Condition: Good


Image for Customer Service Excellence (BUSINESS SKILLS EXPRESS SERIES)

Customer Service Excellence (BUSINESS SKILLS EXPRESS SERIES)

By: MacNeill, Debra

Price: $2.00

Publisher: McGraw-Hill: 1993-05-01

Seller ID: mon0000105309

ISBN: 1556239696

Condition: Good


Image for Customer Service For Dummies (For Dummies (Computer/Tech))

Customer Service For Dummies (For Dummies (Computer/Tech))

By: Bailey, Keith,Leland, Karen

Price: $2.00

Publisher: For Dummies: 1999-09-24

Seller ID: mon0002459201

ISBN: 0764552090

Condition: Good


Image for Customer Service For Dummies?

Customer Service For Dummies?

By: Bailey, Keith,Leland, Karen

Price: $2.00

Publisher: For Dummies: 1995-12-20

Seller ID: mon0002345200

ISBN: 1568843917

Condition: Good


Image for Customer Service For Dummies?

Customer Service For Dummies?

By: Bailey, Keith,Leland, Karen

Price: $2.00

Publisher: For Dummies: 1995-12-20

Seller ID: mon0002404793

ISBN: 1568843917

Condition: Good


Image for Customer Success

Customer Success

By: Farah, Barry S.,Farah, Barry S.

Price: $2.00

Publisher: Baron Books: 1998-07-01

Seller ID: mon0002888414

ISBN: 0966588800

Condition: Good