Category: Customer Service  

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Image for 25 Management Lessons From the Customer's Side of the Counter

25 Management Lessons From the Customer's Side of the Counter

By: Donnell, James H.

Price: $2.00

Publisher: McGraw-Hill : 1996-06-01

Seller ID: mon0000144787

ISBN-13: 9780786310043

Condition: Good


Image for Accelerating Customer Relationships: Using CRM and Relationship Technologies

Accelerating Customer Relationships: Using CRM and Relationship Technologies

By: Swift, Ronald S.

Price: $2.00

Publisher: Prentice Hall : 2000-09-28

Seller ID: mon0002071142

ISBN-13: 9780130889843

Condition: Good


Achieving Excellence Through Customer Service

Price: $2.00

Publisher: Prentice Hall Direct : 3/31/1991 12:00:01 A

Seller ID: mon0000553181

ISBN-13: 9780130051257

Condition: Good


Achieving Service Excellence: Strategies for Healthcare

By: Heaton, Cherrill P.,Ford, Robert C.,Fottler, Myron D.

Price: $12.65

Publisher: Health Administration Pr : 2002-08-01

Seller ID: mon0000439067

ISBN-13: 9781567931907

Condition: Good


Image for ACT! 6.0 For Dummies

ACT! 6.0 For Dummies

By: S. Fredricks, Karen

Price: $2.00

Publisher: John Wiley &Sons : 2003-04-11

Seller ID: mon0000246840

ISBN-13: 9780764526459

Condition: Good


Image for All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers

All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers

By: McKain, Scott

Price: $2.00

Publisher: Rutledge Hill Pr : 2002-01-01

Seller ID: mon0000741248

ISBN-13: 9781558539747

Condition: Good


Image for Be Our Guest: Perfecting the art of customer service (A Disney Institute Book)

Be Our Guest: Perfecting the art of customer service (A Disney Institute Book)

By: Eisner, Michael D.,The Disney Institute

Price: $2.00

Publisher: Disney Editions : 2001-05-01

Seller ID: mon0000473665

ISBN-13: 9780786853076

Condition: Good


Image for Beyond Selling Value: A Proven Process to Avoid the Vendor Trap

Beyond Selling Value: A Proven Process to Avoid the Vendor Trap

By: Kosch, Dan,Shonka, Mark

Price: $2.00

Publisher: Kaplan Test Prep : 2002-09-16

Seller ID: mon0000475151

ISBN-13: 9780793154708

Condition: Good


Building Call Center Culture

By: Coen, Dan

Price: $4.53

Publisher: Dcd Pub : 2001-01-01

Seller ID: mon0000375515

ISBN-13: 9780966043624

Condition: Good


Image for Chief Customer Officer : Getting Past Lip Service to Passionate Action

Chief Customer Officer : Getting Past Lip Service to Passionate Action

By: Bliss, Jeanne

Price: $2.00

Publisher: Jossey-Bass : 2006-03-31

Seller ID: mon0000477239

ISBN-13: 9780787980948

Condition: Good


Close to the Customer: 25 Management Tips from the Other Side of the Counter

By: Donnelly, James H.

Price: $2.00

Publisher: Irwin Professional Pub : 1991-09-01

Seller ID: mon0000042435

ISBN-13: 9781556235696

Condition: Good


Image for Coaching Knock Your Socks Off Service

Coaching Knock Your Socks Off Service

By: Zemke, Ron

Price: $2.00

Publisher: Amacom : 1996-10-21

Seller ID: mon0000589132

ISBN-13: 9780814479353

Condition: Good


Image for Coaching Knock Your Socks Off Service

Coaching Knock Your Socks Off Service

By: Zemke, Ron

Price: $2.00

Publisher: Amacom : 1996-10-21

Seller ID: mon0000703748

ISBN-13: 9780814479353

Condition: Good


Image for CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time

CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time

By: Paul Greenberg

Price: $2.00

Publisher: The McGraw-Hill Companies : 2001T

Seller ID: mon0000749696

ISBN-13: 9780072127829

Condition: Good


Image for Customer Connections: New Strategies for Growth

Customer Connections: New Strategies for Growth

By: Cole, Paul M.,Wayland, Robert E.

Price: $2.00

Publisher: Harvard Business Review Press : 1997-09-01

Seller ID: mon0000435942

ISBN-13: 9780875847993

Condition: Good


Customer Intimacy : Pick Your Partners, Shape Your Culture, Win Together

By: Wiersema, Fred,Wiersema,

Price: $2.00

Publisher: Knowledge Exchange : 1998-01-01

Seller ID: mon0000363579

ISBN-13: 9781888232424

Condition: Good


Image for Customer Loyalty: How to Earn It, How to Keep It (Cloth Edition)

Customer Loyalty: How to Earn It, How to Keep It (Cloth Edition)

By: Griffin, Jill

Price: $2.00

Publisher: Wiley : 1995-09-06

Seller ID: mon0000541678

ISBN-13: 9780029129777

Condition: Good


Image for Customer Service For Dummies?

Customer Service For Dummies?

By: Bailey, Keith,Leland, Karen

Price: $2.00

Publisher: For Dummies : 1995-12-20

Seller ID: mon0000348060

ISBN-13: 9781568843919

Condition: Good


Image for Customer Success

Customer Success

By: Farah, Barry S.,Farah, Barry S.

Price: $2.00

Publisher: Baron Books : 1998-07-01

Seller ID: mon0002888414

ISBN-13: 9780966588804

Condition: Good


Image for Customer-Driven Company

Customer-Driven Company

By: Whiteley, R. C.

Price: $2.00

Publisher: Perseus Books : 1991-01-01

Seller ID: mon0002199419

ISBN-13: 9780201608137

Condition: Good